Journal of Economics, Management and Trade

This study explores the stress levels and coping mechanisms of employees in a virtual workplace, particularly focusing on workers in the Business Process Outsourcing (BPO) industry. Using a sample of 118 employees, a survey –based study was employed to assess stress levels and identify coping strategies. The study revealed a moderate to high level of work-related stress among participants, with significant differences observed across demographic factors such as age, job position, and work experience. Coping mechanisms, including social support, time management, and self-care practices, were found to mitigate the impact of stress. Notably, while coping strategies like social support showed a strong positive correlation with stress management, other mechanisms such as avoidance had limited effectiveness. The results suggest the need for organizational interventions and employee wellness programs aimed at improving stress management in remote work environments.