Linking Intangible Structural Capital and Competitiveness’ Enhancement among Telecommunication Companies in Rwanda
Irechukwu Eugenia Nkechi *
Kigali Institute of Management, Rwanda
Fred Mugambi Mwirigi
Jomo Kenyatta University of Agriculture and Technology, Kenya
Jaya Shukla
Jomo Kenyatta University of Agriculture and Technology, Kenya
*Author to whom correspondence should be addressed.
Abstract
This paper measures the relationship between intangible structural capital variables (systems and programs, research and development and corporate reputation) and competitiveness’ enhancement among telecommunication companies in Rwanda. Factor and multiple linear regression analysis were employed for the data analysis. The results indicate that the combination of systems and programs; research and development; and corporate reputation has a high statistical significant effect on competitiveness’s enhancement among telecommunication companies in Rwanda. The study concludes that intangible structural capital plays an important role in enhancing competitiveness among telecommunication companies in Rwanda.
Keywords: Intangible, competitiveness, reputation, programs, telecommunication, Rwanda